Back to homePrivacy Policy

Your privacy is the product

Last updated: June 2026

Our privacy-first promise

Connect2Car exists to let people reach a vehicle owner without exposing anyone's personal contact details. When someone scans a vehicle's QR or NFC tag, their message is relayed to the owner anonymously — phone numbers, email addresses, and home addresses are never revealed to the other party. This policy explains what we collect to make that work, and the choices you have.

Information we collect

  • Account information you provide when you register — name, email, phone number, vehicle details, and a delivery address for your tags.
  • Messages and requests sent through the platform, so we can relay them to the right owner and keep a record for safety.
  • Scan and usage data such as when a tag is scanned and general, non-precise location context, used for your dashboard analytics and abuse prevention.
  • Technical data like device and browser type and essential cookies needed for the site to function.

How we use your information

  • To relay messages and connect calls through privacy-masked numbers.
  • To notify you of scans, messages, and emergency alerts.
  • To provide roadside assistance booking and tracking.
  • To secure the platform, prevent abuse, and meet legal obligations.

Cookies

We use a small number of essential cookiesrequired for the site to work, and we store your cookie choice locally in your browser so we don't ask again. We do not use advertising cookies. If we ever introduce analytics, we'll gate them behind your consent.

How we share information

We do not sell your personal information. We share data only with service providers who help us operate the platform (for example, telephony for masked calling, payments, and delivery of your tags), and only as needed to provide the service or comply with the law. The person who contacts your vehicle never receives your personal details, and you never receive theirs.

Data security

We protect your data with encryption in transit, access controls, audit logging, rate limiting, and QR-cloning detection. We're built to be SOC 2-ready and aligned with GDPR and CCPA principles.

Your rights & choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can manage your details from your dashboard or contact us to exercise any of these rights. We will never discriminate against you for exercising them.

Children's privacy

Connect2Car is not directed to children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy as the product evolves. When we make material changes, we'll update the date above and, where appropriate, notify you.

Contact us

Questions about your privacy? Email us at privacy@connect2car.in.